We offer many types of accommodation to help you get the care and support you need.

The ACT offers many types of accommodation to help you get the care and support you need. Our accommodation options are available for outpatient adults, older people, children and teenagers.

Outpatient Adult

Adult 'Step Up Step Down' Program

The Adult Step Up Step Down Program is a residential mental health program that operates to prevent relapse and to assist consumers in recovering from an acute episode of mental illness.

People ‘step-up’ from the community into a highly supportive environment when they are becoming unwell to prevent further relapse.  People ‘step down’ from the hospital setting to enable a more graduated return to the community.  It is able to accommodate up to 5 people at any one time. In addition, the program offers outreach services to help people as they move into the community.

The Adult Step Up Step Down Program operates as a partnership between Mental Illness Fellowship Victoria and Mental Health ACT.  This service is not open on weekends or public holidays.


Phone: (02) 6245 6400


Mental Health Foundation ACT Inc

Services provided

Runs the Friendship House Project providing accommodation for seven people plus respite care for people with a mental illness, supports people in Friendship House and in their own accommodation and also runs Warren I’Anson Respite House.


Phone: (02) 6282 6658
Fax: (02) 6282 6674


Services Provided

OneLink is the central information/access point for human services for the ACT including homelessness, disability and family support services. OneLink replaced First Point and the Child Youth and Family Gateway on 1 July 2016 and is operated by Woden Community Service. People who are homeless or who require information or access to human services can call 1800 176 468 free of charge. people are also welcome to drop in and meet with OneLink staff, located at Housing ACT, corner of Emu Bank and Benjamin Way Belconnen.


Phone: 1800 176 468

Richmond Fellowship

Services Provided

Accommodation and support to 10 people with a mental illness with the aims of encouraging people to live independently of the service within 18 months at which stage they will be required to leave the accommodation.

Accommodation for an additional 10 mentally ill people in need of long-term support. Clients are case managed and regularly reviewed for their ability to move towards independent living. Clients who no longer require support are able to stay in the accommodation provided.

Support with everyday living, where clinical support is provided by Mental Health ACT.


Phone: (02) 6248 6118
Fax: (02) 6247 7691

Older Persons

Older Persons Mental Health Service

Services Provided

Provides specialist mental health assessment and treatment services to people aged 65 and over who reside in the ACT and have a mental health problem. Support and assistance is also given to their carers and families. The service is staffed by a multi-disciplinary team of specialists.


Phone: (02) 6205 1957
Fax: (02) 6205 1533
Location: Calvary Hospital

Community Health aged day care

Aged Day Care provides programs and respite care for people with dementia at four centres - Belconnen, Tuggeranong.

Alzheimer’s Australia ACT

Alzheimer’s Australia ACT is a support and information service for people with dementia, carers, family members and others affected by a diagnosis of dementia. Alzheimer’s Australia ACT provides education and training for health professionals as well as information sessions for the public, counselling services and support groups for carers and people living with dementia.

National Dementia Helpline 24hrs/7days 1800 100 500
Alzheimer’s Australia ACT Office, Mon – Fri 9am – 5pm
159 Maribyrnong Avenue, Kaleen
Phone: (02) 6255 0499
Website: Alzheimer’s Australia ACT

Queanbeyan and District Dementia Respite Program

Co-ordinates regular and ongoing respite care for carers of people with dementia residing in Queanbeyan, Yass, Gunning, Crookwell and the Tallaganda and Yarrowlumla Shires. Visits homes to carry out assessments. Fees apply.

Hours: 9am - 5pm Mon to Thur
Phone: (02) 6298 0194
Fax: (02) 6298 0120
257 Crawford St (rear), Queanbeyan

Children and Young People


Services Provided

Barnardos provide respite care for children with a mental illness or children whose parents have a mental illness.

Barnardos Childrens Family Centre in Canberra has been operating for over 35 years and offers family support, substitute care and supported accommodation services for disadvantaged children, adolescents and their families in the ACT and surrounding areas.


Phone: (02) 6241 5466
Fax: (02) 6241 4560
Street Address: 2 Atherton St DOWNER ACT 2602

Child and Adolescent Mental Health Services (CAMHS) - STEPS

The Child and Adolescent Mental Health Service (CAMHS) STEPS Program is a sub-acute residential facility for young people (aged 13- 18 years) who are experiencing moderate to severe mental illness without requiring admission to an inpatient hospital unit. Young people are able to stay at the facility for up to 12 weeks to assist in their recovery.


Street address: 350 Antill Street, Watson, ACT 2602
Phone: (02) 6262 3453


Queen Elizabeth II Family Centre

Services provided

QEII provides post-natal care of mothers and babies needing medical care or help with feeding and management including parenting education and post-natal support group with 24 hour telephone support.

QEII Residential Care Unit provides inpatient care which is treated according to the level of need. Non-inpatient services include psychologist sessions and an Outreach Program. Nursing, Social Work and Psychiatry services are in the day stay clinic.

Who can use this service?

As a tertiary service integrated into the ACT Health primary health care Child Youth & Women's Health Program, all referrals must meet the referral criteria and are received through the ACT Health Central Health Intake Service


Phone: (02) 6205 2333 (24 hours)
Fax: (02) 6205 2344
Street address: 129 Carruthers Street, Curtin, ACT 2605

For more information, please visit the QEII website

Page last updated on: 1 Jul 2019